Privacy Policy

Effective Date: 30-May-2025

This Privacy Policy describes how Innovative Software Systems NG (“we”, “our”, or “us”) collects, uses, and protects your personal data when you use our website (www.innovativesoftwaresystemsng.com) and services. This policy complies with the Nigeria Data Protection Regulation (NDPR).

1. Information We Collect

We may collect the following personal data:

• Full name
• Email address
• Phone number
• Business name and industry
• Billing and payment information
• IP address and browser details
• Usage data and cookies

2. Legal Basis for Processing

We collect and process your personal data based on:

• Your consent
• Contractual necessity (e.g., fulfilling a subscription)
• Legal obligations
• Legitimate interests (e.g., to improve our service)

3. How We Use Your Data

We use your data to:

• Provide and improve our services
• Process payments and manage subscriptions
• Communicate with you (e.g., support, marketing with your consent)
• Monitor and improve website security
• Comply with legal and regulatory obligations

4. Sharing of Personal Data

We do not sell your personal data. We may share it with:

• Payment processors like Paystack or Flutterwave
• IT service providers assisting with our operations
• Regulators or law enforcement if required by law

5. Data Subject Rights (Under NDPR)

Under NDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent at any time
• Object to or restrict certain processing activities
• Lodge a complaint with NITDA if you believe your data rights are violated

6. Data Security

We take appropriate technical and organizational measures to secure your personal data from unauthorized access, alteration, or destruction.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze usage, and provide relevant content. You may adjust your browser settings to decline cookies, though some features may not work properly.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. International Data Transfers

If your data is transferred outside Nigeria, we ensure appropriate safeguards are in place in compliance with NDPR.

11. Updates to This Policy

We may update this policy occasionally. When we do, we will update the “Effective Date” and notify users via email or on the website.

12. Contact Us

If you have any questions or wish to exercise your NDPR rights, please contact our Data Protection Officer:

• Email: privacy@innovativesoftwaresystemsng.com
• Phone: +234-808-053-0396
• Address: [Insert Company Address]